Jewelry
What materials are .lat jewelry brand partners made of?
The pieces are crafted from high-quality metal alloys, including bronze, brass, and tin, and are plated in 24k gold or silver. Each piece is finished with a cataphoretic lacquer — a protective transparent coating that preserves the shine of the plating.
Does all jewelry come with a warranty?
Yes. All Entrelazos jewelry includes a ninety (90) day warranty against manufacturing defects.
How can I claim a warranty?
To claim a warranty, email support@latmarketplace.com with the subject “Warranty + Order Number”. Please include photos of the product and your proof of purchase, such as a receipt or order number. We will respond within 15 business days.
How should I care for my jewelry?
Keep your jewelry in their original packaging or in a soft pouch to avoid scratches.To preserve their original shine, gently clean with a soft, dry cloth. Avoid contact with alcohol, water, perfumes, soaps, lotions, detergents, or any chemical products. Prevent strong impact with surfaces or objects that may cause scratches, chips, or other damage.We recommend removing your jewelry before washing your hands, applying beauty products, or undressing, to prevent any damage.Please note: we do not offer repair services for items outside the warranty period.If irritation, redness, or any allergic reaction occurs, we suggest stopping its use immediately.
Bags
How do I take care of my Parchita bag?
To keep your Parchita bag looking as brand new, clean it regularly with a soft cloth and a mild soap. Avoid alcohol, wet wipes, antibacterial products, or applying water directly, as these can dry out the material and cause stains. Store your bag in its fabric dust bag, away from sunlight and humidity, and be careful with dark clothing to prevent color transfer.
How should I clean my Parchita bag after use?
After each use, gently wipe the bag with a dry or slightly damp cloth to remove surface dust and dirt.
What cleaning products should I use?
We recommend you use a mild soap, a sponge, and a microfiber cloth.
Apply the cream with the sponge, then gently buff and remove excess with the microfiber cloth. This helps clean the surface while keeping the leather hydrated.
Can I use other cleaning methods?
Yes, with caution. A mild soap and a soft toothbrush can be used for small areas of dirt, but do not use alcohol, wet wipes, or antibacterial products, as they can dry out the material and leave permanent marks.
How can I prevent stains and color transfer?
Avoid contact with dark or heavily dyed clothing (such as dark denim), as these can transfer color onto the bag and are difficult to remove.